Last updated: September 2, 2026

catellae operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a tailored shopping experience (the “Services”). catellae is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information as described here.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot identify or be reasonably linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:

• Contact details, including your name, address, billing address, shipping address, phone number, and email address.
• Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment details.
• Account information, including your username, password, security questions, preferences, and settings.
• Transaction information, including items you view, add to your cart, add to your wish list, purchase, return, exchange, or cancel, as well as your past transactions.
• Communications with us, including information you provide when communicating with us, such as when you send a customer support enquiry.
• Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information, including information about how you interact with the Services, such as how and when you use or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use our Services, communicate with us, or otherwise provide us with personal information.
• Automatically through the Services, including from your device when you use our products or services or visit our websites, and through cookies and similar technologies.
• From service providers, including when we engage them to provide certain technology and they collect or process your personal information on our behalf.
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

• Providing, tailoring, and improving the Services. We use your personal information to provide the Services, including to perform our contract with you, process payments, fulfil orders, remember your preferences and products that interest you, send notifications related to your account, process purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, allow you to post reviews, and create a personalised shopping experience, for example by recommending products related to your previous purchases. This may include using your personal information to personalise and improve the Services.
• Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or post, and showing you online advertisements for products or services on our Services or other websites, including based on items you purchased or added to your cart and other activity within the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, provide secure payment and shopping experiences, detect and investigate potentially fraudulent, illegal, unsafe, or malicious activity and take appropriate action, protect public safety, and secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other authentication details with anyone.
• Communicating with you. We use your personal information to provide customer support, respond to your questions, provide effective service, and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government authorities, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:

• With Shopify, vendors, and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfilment, and shipping.
• With business and marketing partners to provide marketing services and show you advertisements. For example, we use Shopify to support personalised advertising through third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to opt out of sharing information for personalised advertising and marketing based on your online activity with different merchants and websites.
• When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.
• With our affiliates or within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests, to enforce applicable terms of service or policies, and to protect and defend the Services, our rights, your rights, or the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information submitted through the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than your country of residence in order to provide services to you. In addition, to help protect, grow, and improve our business, we use certain enhanced Shopify features that incorporate data and information obtained from your interactions with our Store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our Store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights regarding Shopify’s use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, please read the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise applicable rights regarding your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of these websites, including the accuracy, completeness, or reliability of information found on them. Information you provide in public or semi-public spaces, including information shared on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without limitation as to its use by us or the third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on those platforms or of their owners or operators, except as stated within the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age, as those terms are defined under applicable law.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, information sent to us may not be secure while in transit. We recommend that you do not use insecure channels to send us sensitive or confidential information.

How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

• Right to access or know. You may have the right to access the personal information we hold about you.
• Right to delete. You may have the right to request that we delete the personal information we hold about you.
• Right to correct. You may have the right to request that we correct inaccurate personal information we hold about you.
• Right to portability. You may have the right to obtain a copy of the personal information we hold about you and, in certain circumstances and subject to certain exceptions, request that we transfer it to a third party.
• Managing communication preferences. We may send you promotional emails, and you can opt out at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as messages about your account or orders.

You may exercise any of these rights where indicated within the Services or by contacting us using the details below. To learn more about how Shopify uses your personal information and the rights available to you, including rights relating to data processed by Shopify, visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. In accordance with applicable law, you may authorise an agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require proof that you have authorised the agent to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request within the timeframe required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the details below or to lodge a complaint with your local data protection authority. You can find a list of the relevant EEA data protection supervisory authorities here.

International Data Transfers

We may transfer, store, and process your personal information outside the country where you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant UK authority, unless the data is transferred to a country that has been recognised as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call us at +48 512 407 191, email us at catellaejewelry@gmail.com, or write to us at catellae, Kolejowa, 36, 42-512 Psary, Poland. For the purposes of applicable data protection laws, we are the controller of your personal information.